Safeguarding
Safeguarding at Lost Chord UK: Our Commitment to Safety & Wellbeing
At Lost Chord UK, the safety and wellbeing of everyone involved in our interactive music sessions-particularly vulnerable adults, children, and the wider community- is our highest priority. We are deeply committed to creating a safe, supportive, and joyful environment where music can be enjoyed without fear or harm.
Our safeguarding policy reflects our dedication to protecting everyone who comes into contact with our charity, from people living with dementia and other neurological conditions to their families, carers, volunteers, and musicians.
What Does Safeguarding Mean to Us?
Safeguarding is more than a policy-it’s a core value woven into every aspect of our work. It means: Protecting the rights and wellbeing of vulnerable adults and children. Preventing abuse, neglect, and exploitation through vigilance, training, and proactive action. Empowering our team with clear guidelines to recognise, respond to, and report concerns effectively. Collaborating with care homes, community groups, and professionals to uphold the highest standards of safeguarding.
Who We Protect
- Children: Anyone under 18 years old.
- Vulnerable Adults: People over 18 who may require additional support due to dementia, age, illness, or disability.
Our Approach
Interactive & Inclusive Music Sessions – Our musicians and volunteers are specially trained to deliver sessions that are both enjoyable and safe. We work closely with care professionals to adapt sessions to the unique needs of each participant.
Continuous Training & Awareness – From our musicians to front-of-house volunteers, all team members receive regular safeguarding training to stay alert, responsive, and knowledgeable.
Clear Reporting & Accountability – Our safeguarding procedures provide straightforward steps for reporting concerns. Our Safeguarding Lead ensures that all reports are handled swiftly, sensitively, and with the utmost confidentiality.
Supporting Documents Available
Safeguarding Policy – Our full policy outlines our commitment, responsibilities, and processes.
Safeguarding Incident Reporting Form – A simple tool for reporting concerns or incidents.
Safeguarding Process – Step by step guide to raising concerns and reporting.
Safeguarding Flowchart – A visual guide to our safeguarding response process.
Raising Concerns
If you have any safeguarding concerns or questions, please do not hesitate to get in touch.
Lost Chord UK
The Wesley Centre, Blyth Road, Maltby, Rotherham, S66 8JD
Email: info@lost-chord.org.uk
Phone: 0300 131 7889
Together, we can ensure that interactive music sessions remain a safe, joyful, and transformative experience for everyone involved.
